Support Center

We’re here to help you keep the faith streaming.

Browse quick answers, reach our team, or learn how to make the most of your ChurVid membership. Whether you’re hosting a watch party or curating a kids playlist, support is just a click away.

support@churvid.com

Average response within 24 hours

069 327 4789

Mon–Fri • 08:00–17:00 SAST

Frequently Asked

Choose a plan, create your account, and complete checkout. Billing only starts after your 7-day trial ends.

Subscriptions are charged through PayFast. You can review billing activity and subscription status from your Billing page.

Yes. You can cancel from Billing at any time. If you cancel before renewal, future charges stop.

You can watch on desktop and mobile browsers, and on supported smart TV browsers where available.

Use the Become a Creator form to submit your ministry or organization details. Our team reviews each request before publishing access is granted.

Use the Terms of Service and Privacy Policy links in the site footer. For data requests, email support@churvid.com.

Additional Resources

Plans & Pricing overview Creator onboarding guide Contact & feedback form

Send us a message

Share questions, testimonies, or technical issues. We’re honoured to serve your ministry and family.

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